• You are jointly responsible for the smooth execution of the processes from goods receipt, product inspection, picking, packaging to goods dispatch as well as returns management.
• In your everyday life, you will mainly answer incoming emails and find quick, friendly and professional solutions.
• Hardly anyone will know our customers' feedback better than you! With you and this knowledge, we want to develop long-term future strategies for the service.
• You create FAQs and use your know-how to continuously improve the customer journey
• Support for our B2B customers
• Of course, you will also support our team in daily organizational and commercial tasks.

Your skills:

• You are characterized by team spirit, goal orientation, assertiveness, strong communication skills and a hands-on mentality.
• Ideally, you have good knowledge of MS Office products, shop systems and experience with ERP systems and multi-channel software.